Terms of Service

Effective Date: September 30, 2026

These Terms of Service govern your use of the Orleans Co. Tree Service website, located at orleanscotreeservice.com, and your communications with Orleans Co. Tree Service through our website, phone, text message, email, forms, and other communication channels.

By using our website or submitting information to us, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.

Website Use

You may use this website for lawful purposes, including learning about our services, requesting an estimate, contacting our office, and submitting service-related information.

You agree not to:

Estimates and Service Requests

Submitting an estimate request through our website, phone system, text message, email, or other communication method does not create a binding service agreement.

All estimates are subject to review, site conditions, accessibility, equipment requirements, tree condition, property conditions, and other relevant factors.

A service agreement is created only after Orleans Co. Tree Service and the customer agree to the scope of work, pricing, scheduling, and any other applicable terms.

Scheduling

Requested appointment dates and times are not guaranteed until confirmed by Orleans Co. Tree Service.

Scheduling may change because of weather, emergency tree work, equipment availability, unsafe conditions, staffing, traffic, property access, or other circumstances outside our control.

We may contact you by phone, text message, or email regarding scheduling changes, estimate appointments, service updates, or other matters related to your request.

Text Messaging

If you provide your mobile phone number, you may receive text messages related to estimate requests, appointment scheduling, service updates, customer service, and other communications related to your interaction with Orleans Co. Tree Service.

Message frequency varies. Message and data rates may apply.

You may reply STOP to opt out of text messages at any time. You may reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties.

Pricing and Payment

Pricing for tree services depends on the specific work requested, tree size, tree condition, location, accessibility, equipment requirements, disposal requirements, site conditions, and other factors.

Any pricing displayed on the website is for general informational purposes unless specifically stated otherwise.

Final pricing is based on the written estimate or service agreement provided to the customer.

Payment terms will be included in the applicable estimate, invoice, financing agreement, or service agreement.

Property Access and Customer Responsibilities

Customers are responsible for providing safe and reasonable access to the property and work area.

Customers should inform Orleans Co. Tree Service of any known underground utilities, irrigation systems, septic systems, invisible fencing, drainage systems, structures, property boundaries, access restrictions, or other conditions that could affect the work.

Customers are also responsible for securing pets, vehicles, personal property, and other items that may interfere with the work area.

Weather and Site Conditions

Tree work may be delayed, rescheduled, or modified because of rain, wind, storms, saturated ground, lightning, unsafe conditions, or other weather-related concerns.

We may postpone or stop work whenever conditions create a safety risk to our employees, customers, property, equipment, or the public.

Website Information

We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all website content will always be complete, accurate, or up to date.

Service descriptions, service areas, equipment information, pricing information, promotions, financing options, and other website content may change without notice.

Third-Party Services and Links

Our website may include links to third-party websites, payment processors, financing providers, scheduling platforms, review sites, analytics providers, or other external services.

We are not responsible for the content, privacy practices, security, availability, or terms of third-party websites and services.

Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, videos, designs, branding, and other materials, is owned by or licensed to Orleans Co. Tree Service.

You may not copy, reproduce, republish, distribute, modify, or commercially use website content without prior written permission.

Disclaimer of Warranties

This website and its content are provided for general informational purposes.

While we make reasonable efforts to provide accurate and useful information, the website is provided on an “as is” and “as available” basis to the extent permitted by law.

Information on the website should not be considered a substitute for an on-site tree inspection or professional assessment of a specific tree or property condition.

Limitation of Liability

To the fullest extent permitted by applicable law, Orleans Co. Tree Service will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from your use of, or inability to use, this website.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.

Privacy

Your use of this website is also subject to our Privacy Policy.

You can review our Privacy Policy at orleanscotreeservice.com/privacy-policy/.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date.

Your continued use of the website after updated terms are posted means you accept the revised Terms of Service.

Governing Law

These Terms of Service are governed by applicable federal law and the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Contact Us

If you have questions about these Terms of Service, please contact us:

Orleans Co. Tree Service
Chester, VA
Phone: (804) 733-4225
Email: admin@orleanscotreeservice.com
Website: orleanscotreeservice.com